Radical ELD values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, mobile app, and services.
1. Information We Collect
We collect information to provide and improve our services. The types of data we collect include:
A. Personal Information:
- Name, email address, phone number, and billing information.
- Login credentials for accessing your account.
B. Fleet and Driver Data:
- Vehicle identification information, GPS data, Hours of Service (HOS) logs, and inspection records.
C. Technical Information:
- Device details, IP address, browser type, operating system, and usage patterns.
D. Cookies and Tracking Technologies:
- Cookies and similar technologies track your activity on our website and app for functionality and analytics.
2. How We Use Your Information
We use your data to:
- Deliver and improve our products and services.
- Ensure compliance with FMCSA regulations.
- Provide customer support and resolve technical issues.
- Send updates, alerts, and service notifications.
- Analyze usage to enhance user experience and security.
3. Sharing Your Information
We do not sell your personal information. We may share data in the following situations:
- With Service Providers: Third-party vendors who help us operate and improve our services.
- For Compliance: To comply with legal obligations or enforce our Terms of Service.
- With Your Consent: When you authorize sharing for specific purposes.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving promotional communications.
- Manage cookie preferences via your browser settings.
6. Security Measures
We implement industry-standard measures to protect your data, including encryption, secure servers, and regular system audits. However, no method of transmission or storage is completely secure.
7. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their personal information.
8. Third-Party Links
Our website and app may include links to third-party sites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: hello@radicaleld.com
